Privacy Policy

Privacy Policy

Lumus Ateliã respects your privacy and is committed to protecting your personal data, in accordance with the General Data Protection Law (LGPD — Law No. 13,709/2018).

Data collected

We collect the following data when processing your order:

  • Full name
  • Delivery address
  • Email and phone (WhatsApp)
  • Photo submitted for the production of the memorial bust

Purpose of use

Your data is used exclusively for:

  • Processing and delivering your order
  • Communicating updates on production status
  • Clarifying questions related to the order

We do not share your data with third parties, except for shipping carriers necessary for delivery.

Photos submitted

Photos submitted by customers are used only for the digital sculpting of the bust. We do not publish, share, or store your images after the order is completed.

Your rights (LGPD)

You have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Request data portability or object to processing

To exercise your rights, please contact us via WhatsApp or the atelier's email.

Contact

If you have any questions about this policy, please contact us via WhatsApp or the atelier's email. We respond within 24 hours on business days.

Why Choose Lumus

Unique art for your corporate space

Pay in up to 12 interest-free installments

We make it easy to invest in your company's identity with interest-free installment payments for up to 12 months. Quality artwork accessible to any corporate budget.

Secure shipping nationwide

We ship to any state with secure packaging and tracking. Your item will arrive intact, whether to São Paulo or Manaus.

Volume orders

We serve corporate orders with special conditions for multi-piece requests. Ideal for gifts, awards, and interior decoration.

Corporate customization

Unique pieces with your company's logo, theme, or visual identity. Gifts and decorations that represent who you are.

Precision of 0.1mm

High-resolution 3D printing with unparalleled detail capture.

Marble Finish

Hand-applied artisanal marble-effect painting. Art that lasts forever.

Frequently Asked Questions — Companies

How does ordering for businesses work?

Contact us via the form below or WhatsApp. Our team will provide a customized quote based on the desired pieces, quantity, and customizations.

Is there a minimum order for businesses?

We do not require a minimum order. We fulfill orders from a single item to corporate batches. The larger the volume, the better the commercial terms.

What is the delivery time for corporate orders?

The standard turnaround time is 7 business days. For bulk orders, the deadline is agreed upon at the time of quotation. We offer express turnaround for urgent cases.

Can I include my logo or personalization on the item?

Yes! We offer full customization: engraved logo, corporate colors, employee name, or company mascot. Just send us the files, and we'll do the rest.